Terms & Conditions

Customer Care

At Fronkee.com, we are committed to delivering an exceptional shopping experience from start to finish. Whether you have questions about your order, need help choosing the perfect décor piece, or want to understand our policies, our customer care team is always here to assist you.

You can reach us through the following channels:

📧 Email: care@fronkee.com
🕒 Support Hours: Monday to Saturday, 10 AM – 6 PM (IST)

We aim to respond to all inquiries within 24–48 business hours. For queries regarding returns, exchanges, product details, delivery timelines, or special requests, please mention your order number for faster assistance.

Your satisfaction is our priority, and we’re always happy to help!

Privacy & Safety

At Fronkee.com, your privacy and personal data are deeply respected and protected. We collect only the essential information required to fulfill your orders and enhance your shopping experience. This includes your name, address, contact information, and payment details—all managed securely using encrypted, industry-standard protection.

We do not sell or share your personal information with third parties, except to trusted partners involved in order processing and shipping.

Our website is secured via SSL encryption, ensuring that your transactions and data stay safe. Fronkee.com is GDPR and data protection compliant, and you can always request access to or deletion of your stored data.

Shop with confidence knowing your information is in safe hands.

Wholesale Inquiries

Interested in stocking Fronkee home décor products in your store or business? We'd love to collaborate!

We offer special bulk pricing, exclusive designs, and personalized support to retailers, event planners, interior designers, and gifting companies.

To get started, please contact us with the following information:

Business Name & Website (if applicable)
Location
Products of Interest
Estimated Quantity & Frequency

📧 Wholesale Inquiries: care@fronkee.com
Subject Line: “Wholesale Inquiry – [Your Business Name]”

Once we receive your request, our wholesale team will reach out to share detailed catalogs, pricing, and terms. We look forward to building meaningful, long-term partnerships.

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