Fronkee.com offers returns and exchanges within 7 days from the date of delivery. To be eligible, the item must be unused, in its original condition, and have the original packaging. Sale items may not be eligible unless defective or damaged
You need to send an email to Care@fronkee.com or contact customer support to place a return or exchange request. After the item is received and inspected, Fronkee.com will notify you by email regarding approval and next steps for the return or exchange process
Yes, certain product categories are exempt from returns or refunds. These items are identified at the time of purchase. Only items found defective or damaged in these categories may be eligible for replacement via exchange
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