Cancellation & Refund Policy

We offer Return / Exchange within 7 days from the date of order delivered. If 7 days have passed since your order delivered, you will not be offered return, exchange or return of any beyond the given time frame. In order to become eligible for a return or an exchange.

1. Purchased item should be unused and in the same condition as you received it.
2. The item must have original packaging.
3. If the item that you purchased on a sale, then the item may not be eligible for a Return / Exchange. Further, only such items are replaced by us (based on an exchange request), if such items are found defective or damaged.
4. item is received and inspected by us, we will send you an email to notify you about receipt of the returned / exchanged product. Further. If the same has been approved after the quality check at our end for your return.
5. Attention: Due to the effect of different monitors and cameras, the goods may look a little bit different from pictures shown online.
6. If you need to place a Return / Exchange request for an product you need to send us an email on Care@fronkee.com or you can Contact us.

You agree that there may be a certain category of products / items that are exempted from returns or refunds. Such categories of the products would be identified to you at the item of purchase. For exchange / return accepted request(s) (as applicable), once your returned product / item is received and inspected by us, we will send you an email to notify you about receipt of the returned / exchanged product. Further. If the same has been approved after the quality check at our end, your request (i.e. return / exchange) will be processed in accordance with our policies.